Your privacy, handled honestly.

Juicy Chemistry insists upon the highest standards for secure transactions and the protection of your personal information and its privacy. We limit ourselves to collecting information only where it helps us serve you accurately — most of it is very basic and needed to complete a purchase or provide a refund.

Information we may collect includes:

• Your name, address, telephone number and date of birth
• Your email address and language preference
• Descriptions of the items requested or purchased
• The IP address, operating system, and browser type and version you use

We may automatically track certain information based on your behaviour on our site, and use it on an aggregated basis to better understand, protect and serve you.

Credit card, debit card & banking information

Juicy Chemistry does not collect or store your credit card, debit card, or any banking information. These details are transmitted directly through the payment gateway provider to the payment network or bank.

We use personal information to provide the services you request. Where we use it to market to you, we always provide the ability to opt out. We also use it to resolve disputes, troubleshoot problems, promote a safe service, measure interest in our products, customise your experience, detect and protect against fraud, and enforce our terms.

To continually improve, we collect and analyse demographic and profile data about our users' activity, and may invite you to complete optional surveys so we can tailor your experience with content you'll find relevant.

We may share personal information with our corporate entities and affiliates to help detect and prevent fraud, and to facilitate joint or co-branded services you request. We may also retain trusted companies to perform functions on our behalf:

• Web-store management and order processing
• Courier companies and fulfilment partners
• Data-analysis firms and customer-support specialists
• Email vendors and web-hosting companies

These third parties are given access only to the information needed to perform their functions.

Business transfer

We and our affiliates may share or sell your personal information to another business entity should we merge with, or be acquired by, that entity. The new entity will be required to follow this Privacy Policy.

We have put in place reasonable measures to protect the personal information in our databases. Data transmitted in association with our online store is encrypted and secured by SSL, as per international standard IS/ISO/IEC 27001.

Juicy Chemistry, our affiliates and the third parties who receive your information are located in India and are required to honour the privacy representations made in this policy under applicable law.