refund

At Juicy Chemistry, your happiness is our highest priority! We work tirelessly to delight you with our products and make you feel special.

We understand that skincare is a personal purchase, for this reason, we will gladly issue a full refund for any full priced unopened merchandise that is returned within 14 days from the date of purchase. Simply contact us for a return label and a full refund; no paperwork needed. However, postage will not be refunded.

Our products once opened cannot be repackaged or resold due to the lack of preservative. To keeps things safe for our customers, we do not accept returns on opened merchandise. If you are unsure of a product’s suitability, kindly opt for our sample size packaging.

Please note that we cannot offer exchanges or refunds on any sale, opened or used products. Juicy Chemistry is not responsible for damage after delivery.

Please allow one to three weeks from the day you return your package for your request to be processed. You will be contacted once your return is complete.

All claims for shortages or damages must be reported to customer service on the day of delivery.

We understand that skincare is a personal purchase, for this reason, we will gladly issue a full refund for any full priced unopened merchandise that is returned within 14 days from the date of purchase, deducting the postage charges. Simply contact us for a return label and a full refund; no paperwork needed. The product would need to be shipped by you or if you require us to pick up the product, postage will be charged for the same.

Cancellation Policy

Orders once placed through www.juicychemistry.com cannot be cancelled and no refunds will be made once an order has been successfully placed through www.juicychemistry.com

Out of stock Items

We apologize for the inconvenience this may cause. Please recheck availability on a later date.

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